How to Check Your Delta Airlines Certificates, Vouchers, and Flight eCredits

Using Delta certificates and eCredits can be a great way to save money when you travel with Delta. To see if you have any eCredits, vouchers, or certificates available for your upcoming trip, it’s important to know how to check your account. Checking your account is a quick and easy process that only takes about three minutes. Here are three simple steps to check how many certificates and eCredits you have in your account.

I’ll walk you through the process of checking on your Delta credits, and also answer some frequently asked questions from site visitors on the subject.

Let’s get going!

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How Do I Check to See If I Have Delta eCredits, Certificates, or Vouchers?

First, let’s discuss how to easily and quickly check up on how many Delta eCredits you have on your Delta account.

Note that instead of giving the original ticket booker one sizable eCredit, Delta often issues little eCredits to each flyer listed on your reservation. Therefore, finding all of your trip’s eCredits may involve some research. It will be a bit of a pain if you have a large group on your reservation.

You’re in luck if you used your Delta SkyMiles number to make your reservation. Your Delta profile’s “Certificates, Vouchers & eCredits” section will display the number of credits and vouchers you have.

Did you not use your SkyMiles number when making your reservation? Not to worry. Simply visit Delta.com/redeem using your 13-digit e-Ticket number, which starts with #006 and may be found on your Delta confirmation. It should pop up when you enter that number in the “Certificate or eCredit #” section.

To check your Delta certificates, vouchers, and eCredits:

Start at “My Delta”

On either the Delta website or app, start at the home page, and navigate to the “My Delta” page. This will take you to a page where your entire account’s worth of information is saved.

Go to “My Wallet”

Choose the “Credits and Certificates” option under “My Wallet” from the menu in the top right corner. This will show all of your account’s Credits, Certificates, eCertificates, and eCredits.

View “Certificates and eCredits”

You can view each specific credit or certificate type in the final step. There are a few examples, such the following:

Delta eCerts – These can be exchanged for a range of deals on flights that qualify. These include companion passes, such as the one you’ll get with the Delta Reserve card if you pay the yearly cost, which, in my opinion, can make the premium well worth it.
Delta eCredits are a particular dollar amount that can be used to offset the cost of a Delta ticket along with any applicable taxes and fees.

Check directly with Delta

Additionally, you can contact Delta Airlines directly by phone at (800) 221-1212 for assistance with checking the status of your flight credit.

Check here on Delta’s website for all the details on Delta certificates and eCredits.

How Do I Redeem Delta Certificates, Vouchers, and eCredits?

The eCredits you’ve earned through SkyMiles will be available to use when you get ready to check out as long as you’re logged into your SkyMiles account.

Moreover, Delta now allows the simultaneous use of a maximum of five eCredits. Previously, only three eCredits were allowed at a time.

Simply select “Use eCredits” when you can, and the eCredits available to you will be there. You can choose which credit(s) you would like to use for your trip, and it will start working immediately. You’ll just have to pay the difference if you need to.

If it is less than, you will get a credit back to you.

What If I’m Having Trouble Using My eCredits at Checkout?

If you’re having trouble using your eCredits at checkout, here are the steps to follow:

Go to your Delta profile and select the wallet for your credits and certificates.
Alternatively, sign in and visit Delta.com/redeem.
Find the list of your current eCredits by scrolling down on the page.
Select the eCredit(s) you want to redeem.
Click “Continue” to complete your booking.

How Do I Reschedule a Trip For a Group Using Delta eCredits?

If you’re looking to reschedule a trip for you and a friend, for a group, or for your entire family, since these eCredits cannot be transferred. Your spouse or kids can’t use them either.

Log in to your Delta account and navigate to the “My Wallet” section.
Choose the individual eCredits you wish to use for each member of your group.
Click “Continue” to begin the booking process.
Conduct a regular search for flight or flights you want to rebook.
At checkout, select the credits you wish to use to make the purchase.
Complete the booking process as usual.

Important Things to Remember

Ordinarily, Delta eCredits expire one year following the date of purchase (not from the date of the original flight).
Through December 31, 2023, Delta has extended the expiration date for eCredits used during the pandemic.
By logging in to your account and accessing them there, or by booking a flight and selecting to use them as payment, use your Delta flight credit.

What About Canceled Trip Reservations From the COVID Pandemic?

If you had travel plans during the COVID-19 pandemic, chances are you had to cancel them. Fortunately, many airlines, including Delta, updated their cancellation policies to make it easier to reschedule your trip without incurring extra fees. However, instead of receiving a cash refund, these cancellations result in an “eCredit” that can be used for future travel.

Now for some additional FAQs related to Delta eCredits, Certificates, and Vouchers:

Can I transfer my Delta eCredits to another person?

No, Delta eCredits are non-transferable and can only be used by the person who received them.

Can I use Delta eCredits to pay for baggage fees or other ancillary charges?

Yes, Delta eCredits can be used to pay for baggage fees, seat upgrades, and other ancillary charges associated with your Delta flight.

What happens if I don’t use all of my Delta eCredits on one booking?

If your Delta eCredits exceed the total cost of your booking, the remaining balance will be saved as a new eCredit for future use.

How can I view my Delta eCredit balance?

You can view your Delta eCredit balance by logging into your Delta account and navigating to the “My Wallet” section. Your eCredit balance will be displayed under the “Credits and Certificates” option.

Can I use Delta eCredits to book flights with partner airlines?

No, Delta eCredits can only be used to book flights with Delta and Delta Connection carriers.

Can I use Delta eCredits to book flights for someone else?

Yes, you can use your Delta eCredits to book flights for someone else as long as the eCredits are in your name and you are the one making the booking.

So, How Do I Check My Delta Airlines Flight Credit?

You can easily and conveniently check up on your Delta certificates and eCredits on either the Delta website or app.

Go to “My Delta”
Select “My Wallet”
Select “View Certificates and eCredits”

You can find out in more detail on Delta’s website here regarding Delta certificates and eCredits. You can always contact Delta Airlines directly by phone at (800) 221-1212 for assistance with checking the status of your flight credit.